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Manufacturers frequently evaluate the performance
of their in-use vehicles by borrowing vehicles back
from their customers. This is often done as part of
the manufacturer's on going program of continual product
improvement. All parts of the vehicle may be evaluated
but often the manufacturers are most interested in the
vehicle's emission performance.
When Boshart Engineering conducts a program such as
this on behalf of one of the automobile manufacturers,
potential participants have questions regarding the
program that may not be covered in the letters that
they have received. If you are a potential participant
and have additional questions the following FAQs may
answer them. Of course, you are welcome to call either
office to discuss your participation with one of our
procurement specialists.
Frequently asked questions (FAQs):
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Q:
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Will there be any hidden or additional costs that
I will incur?
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A:
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No, there will never be any bills or charges for your
participation. Boshart Engineering pays for the rental
car, fuel, car wash and any other incidental charges
that may occur.
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Q:
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Will any of the work performed on my vehicle affect
the warranty or lease?
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A:
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No, any necessary parts change (if needed) is performed
by certified mechanics using only manufacturer-approved
parts.
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Q:
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What happens if I have a problem with the rental
car?
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A:
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You call Enterprise Rent A Car at 800-RENT-A-CAR (800-736-8222).
Be sure to have the pink rental agreement handy. You
may also call the Boshart Engineering office in Ann
Arbor, Michigan or Ontario, California (see
below), if you need any further assistance.
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Q:
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If I participate, will my personal information be
sold or given to any other business?
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A:
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No. The only companies that have access to your information
are Boshart Engineering and the manufacturer sponsoring
the testing.
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Q:
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Will you ever call me and/or try to sell me something?
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A:
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No. We serve as a liaison between you and the manufacturer's
research and development office. We do not sell any
products.
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Q:
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Will my car be driven by anyone other than Boshart
Engineering qualified drivers?
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A:
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No. The only time the vehicle is on the road is from
the point of pick-up to delivery to the manufacturer's
testing facility. At that location it is driven on a
test dynamometer. Following emission testing the vehicle
will be returned to you in the same condition it was
taken to the test laboratory.
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CLICK
HERE TO FOR FURTHER INFORMATION
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